Michel van Agtmaal
Founder of Open Source Support Desk
Website URL: http://www.opensourcesupportdesk.com E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Great, But How's The Support?
In the fast-moving world of Free Open Source Software, providing outstanding support is usually relegated to the "we'll deal with that later" column; but what if you could learn some proven effective ways to differentiate your business by shifting the Support Desk into the "mission-critical" column, and then following through on that best intention?
Created for open source software developers and their team members, "Great, But How's The Support?" will explore how to best implement and provide customer support and service for your software providers.